If you are like me, the importance of training should be paramount. Especially since each one of you (I surmise) are involved in some aspect of providing knowledge, whether it be as an educator, a trainer, L&D, training, HR if providing training, and so forth.
And if you are like me, having outstanding support when it comes to your learning system should equally be of high importance.
Yet in both cases, for the most part, the results on the part of learning systems in the past has been mixed.
There has never been an accurate number of how many learning system vendors actually have a training department, let alone trainers who provide said training, or customer education. While I have conducted random sampling (as you would have with any polls out there), and data collection as part of my LMS RFP Template (New version now out), I believe it needs to be expanded.