Subject matter experts or SMEs are usually an indispensable part of a learning development team. Even though they are on the same team, however, the SME and the learning professional may be living in different worlds. How can we build good relationships with subject matter experts and what can we do when issues and obstacles emerge? In this episode, I speak with two very experienced learning professionals who answer these questions, Dawn Mahoney and Diane Elkins. They offer insightful strategies and techniques for successfully managing issues with SMEs.
Dawn, CPTD, is the founder of Learning In the White Space, a boutique consultancy devoted to all things learning.